Utenonby LokaTech
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WeCom sales collaboration

Make WeCom follow-up continuous, personalised and controlled.

Utenon prepares the next customer action, content and timing, reuses native WeCom identity and confirmation, and continuously tracks task outcomes, customer replies and human takeover status.

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WeCom sales collaboration

Customer facts and memory

Knowledge and memory

Utenon

Context, content, timing, tasks and reconciliation

WeCom

Employee identity, customer relationships, native confirmation and platform results

Demo

WeCom sales collaboration demo

01 / 02

Cadence SDR Copilot

Proactive customer follow-up demo.

Demo

Proactive follow-up

  1. Customer facts and memory
  2. Contact decision
  3. Eligibility and compliance
  4. Single-customer content
  5. Native employee confirmation
  6. Result query
  7. Next task

Inbound enquiry

  1. WeCom customer-service message
  2. Callback and sync
  3. Utenon Session
  4. Knowledge and memory
  5. Reply or human handoff
Responsibility split

Utenon

Context, content, timing, tasks and reconciliation

WeCom

Employee identity, customer relationship, native confirmation and platform result

State semantics

Task creation does not mean the message was sent

Awaiting employeeSentFailedUncertain outcomeCancelled

WeChat customer service and regular employee-customer contacts are separate message channels; the system must not claim to read all private one-on-one chats.

WeCom sales collaboration

Make WeCom follow-up continuous, personalised and controlled.

Book a demo
Compliance rulesTask deduplicationState reconciliationHuman takeoverException recovery